Enjoy Fast and Friendly Service Right From the Driver’s Seat with our Virtual Teller Option
Virtual Tellers from Wauna Credit Union give you the best of both worlds: the convenience of a drive-thru with the personal service of being inside the branch. Whether you’re making a loan payment, ordering checks, or asking a quick question, you can connect face-to-face with a friendly Wauna team member in just seconds.
Virtual Teller locations
We offer convenient Virtual Tellers at the following locations:
- ASTORIA
- CLATSKANIE
- FOREST GROVE
- ST. HELENS
- VERNONIA
- WARRENTON
Virtual Teller FAQs
A Virtual Teller unit from Wauna CU is another example of efficient service and technology we offer our members. You can conduct teller transactions via video chat at the drive-thru, so you never have to leave your car, but still get the in-person service you need.
Our members can conduct a wide variety of transactions with a Virtual Consultant, including deposits, withdrawals, balance inquiries, loan payments and advances, and ordering checks.
Virtual Tellers at Wauna CU are similar to other transactions with a teller at a branch. With a touch of a screen, you’ll connect to a Virtual Consultant upstairs in our Astoria branch and walk you through each step of the transaction.
Our Video Teller Units are available at our Clatskanie, Forest Grove, St. Helens, Warrenton, Vernonia, and our Astoria branches. They'll be installed at our other branches in the future.
A Virtual Consultant gives you all the convenience of going into a branch, without stepping out of your vehicle. You can speak with a teller, access your accounts, and conduct numerous types of transactions in the drive-thru.
They are Wauna Credit Union employees who are actual humans and located in our Astoria office.
Virtual Consultants are available 9 a.m. to 5:30 p.m., Monday through Thursday, and open until 6:00 p.m. Friday, as well as 9:00 a.m. to 3:00 p.m on Saturday. They also function as regular ATMs outside of these hours.