Abusive Member Policy

The purpose of this policy is to protect the employees and members of Wauna Federal Credit Union (WFCU) from abusive members or other persons.  This policy is not enacted to restrict the rights and freedoms of anyone, but rather to address certain unacceptable conduct in order to assure the rights and protections of the credit union’s employees and members.

Denial and or Termination of Services:

Management is authorized to deny or terminate any or all services for a member who:

• engages in any abusive or threatening conduct or otherwise poses a threat to the safety of a Credit Union employee, volunteer, or other member, or to a safe and professional atmosphere in the Credit Union's offices;
• engages in any unlawful conduct or activity affecting the Credit Union;
• misuses accounts, services, or facilities or fails to comply with Credit Union agreements or policies regarding accounts, services or facilities; or
• causes the Credit Union a loss.

If a member is denied all services, the membership share will remain in the share account until the member closes the account or the share is absorbed by fees.